Suzhou Rovathin Foreign Trade Co.,Ltd.

Rovatin (vendor) will supply the chemical (product) or the service ordered by the buyer (buyer), as per general conditions of sale (conditions) described below.

All orders performed by the buyer will have to be accepted by the vendor, and will need to respect those conditions. Those conditions will need to be respected notwithstanding any variations or additions contained in any order or other document submitted by the buyer.

All modifications to those conditions will need to be notified in writing by an authorised representative of the vendor, and need to be accepted by the vendor.

ORDERS AND QUOTATIONS

The vendor must ask for a written purchase order and / or some references from the buyer prior to accepting an order.
If the information requested in the order is not complete, the vendor may decline the order.

Once the order has been accepted by the vendor, the order becomes a firm and mandatory order for the buyer.

Product in catalogue

Any order from the buyer for a product in catalogue will need to specify: quantity and quality of product, delivery address and payment conditions agreed.

Product of custom synthesis

Any order from the buyer for a product that is NOT in the catalogue will be considered as a custom synthesis product and will need to be quoted by the vendor.

The quote request will need to include for following information: CAS number of the product, or a drawing of the product, chemical structure, quantity of product and delivery address.

Any purchase order from the buyer for a custom synthesis product will need to include the following information: quote reference number, CAS number of the product, or the name of the product as mentioned in the quote, quantity of product, delivery address and agreed payment conditions.

DELIVERY AND LEADTIME

Delivery is not included in the price, unless some special conditions have been agreed.

Production and delivery lead times are indicative and are in no way contractually agreed. Delay in production and / or delivery shall neither justify an order cancellation, nor claim of consequential damage or loss of any nature compensation.

Lead time indicated on the quote are an estimate of manufacturing lead times, and do not take into account the vendor